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NUMBER: 08-023-03
GROUP: Electrical
DATE: July 18, 2003
THIS BULLETIN SUPERSEDES TECHNICAL SERVICE BULLETIN 08-041-00, DATED DEC. 15, 2000, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS**. THE REVISION ADDS 2002 AND 2003 VEHICLES AND REVISES THE PARTS TABLE.
SUBJECT:
Intermittent Locking/Unlocking Of Doors Without Activating The Power Door Lock Switch
OVERVIEW:
This bulletin involves installing new door/liftgate lock cylinder switches.
MODELS:
**2000 - 2003** (AB) Ram Van/Wagon
**2000 - 2003** (AN) Dakota
**2000 - 2002** (BR/BE) Ram Truck
**2000 - 2003** (DN) Durango
NOTE :THIS BULLETIN APPLIES TO VEHICLES EQUIPPED WITH VEHICLE THEFT SECURITY SYSTEM (SALES CODE LSA).
SYMPTOM/CONDITION:
The door locks will intermittently lock and/or unlock without any activation of the power door lock switch or a clicking sound may be heard coming from the power door locks (repeated locking or repeated unlocking). The condition may occur more frequently in damp conditions such as driving the vehicle in the rain or taking the vehicle through a car wash.
DIAGNOSIS:
Vehicles that demonstrate this condition may have water weeping into the door/liftgate lock cylinder switches causing the switch to intermittently short across the internal circuit. This in turn may signal the Central Timer Module (CTM) to activate the power door locks. Because of the nature of this problem, it is extremely difficult to diagnose this condition. Therefore, customers that indicate their doors intermittently lock and unlock without having the door lock switch activated or customers that indicate they hear a repeated clicking noise coming from the door locks should have the Repair Procedure performed on their vehicle.
PARTS REQUIRED:
NOTE :**The passenger side door lock cylinder switch has been eliminated on 2002 and 2003 Durangos and on 2003 Dakotas built after April 7, 2003 (MDH 0407XX)**.
![Text Font]()
REPAIR PROCEDURE:
1. Remove the driver, passenger (if equipped), and liftgate (Durango only) door lock cylinder switches. Refer to the appropriate Service Manual Group 8Q, pages 8QA and 8Q-5 or the service information available in the MDS2 for DOOR LOCK CYLINDER SWITCH and/or LIFTGATE LOCK CYLINDER SWITCH - REMOVAL AND INSTALLATION procedures.
2. The door lock cylinder switch actuator must be positioned in its neutral position prior to installing the new switch on the lock cylinder. Rotate the actuator until the actuator is positioned as shown in the following figure (Fig. 1).
![Text Line art Head Font Line]()
3. Install the driver, passenger (if equipped), and liftgate (Durango only) door lock cylinder switches. Refer to the appropriate Service Manual Group 8Q, pages 8QA and 8Q-5 or the service information available in the MDS2 for DOOR LOCK CYLINDER SWITCH and/or LIFTGATE LOCK CYLINDER SWITCH - REMOVAL AND INSTALLATION procedures.
GROUP: Electrical
DATE: July 18, 2003
THIS BULLETIN SUPERSEDES TECHNICAL SERVICE BULLETIN 08-041-00, DATED DEC. 15, 2000, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS**. THE REVISION ADDS 2002 AND 2003 VEHICLES AND REVISES THE PARTS TABLE.
SUBJECT:
Intermittent Locking/Unlocking Of Doors Without Activating The Power Door Lock Switch
OVERVIEW:
This bulletin involves installing new door/liftgate lock cylinder switches.
MODELS:
**2000 - 2003** (AB) Ram Van/Wagon
**2000 - 2003** (AN) Dakota
**2000 - 2002** (BR/BE) Ram Truck
**2000 - 2003** (DN) Durango
NOTE :THIS BULLETIN APPLIES TO VEHICLES EQUIPPED WITH VEHICLE THEFT SECURITY SYSTEM (SALES CODE LSA).
SYMPTOM/CONDITION:
The door locks will intermittently lock and/or unlock without any activation of the power door lock switch or a clicking sound may be heard coming from the power door locks (repeated locking or repeated unlocking). The condition may occur more frequently in damp conditions such as driving the vehicle in the rain or taking the vehicle through a car wash.
DIAGNOSIS:
Vehicles that demonstrate this condition may have water weeping into the door/liftgate lock cylinder switches causing the switch to intermittently short across the internal circuit. This in turn may signal the Central Timer Module (CTM) to activate the power door locks. Because of the nature of this problem, it is extremely difficult to diagnose this condition. Therefore, customers that indicate their doors intermittently lock and unlock without having the door lock switch activated or customers that indicate they hear a repeated clicking noise coming from the door locks should have the Repair Procedure performed on their vehicle.
PARTS REQUIRED:
NOTE :**The passenger side door lock cylinder switch has been eliminated on 2002 and 2003 Durangos and on 2003 Dakotas built after April 7, 2003 (MDH 0407XX)**.
REPAIR PROCEDURE:
1. Remove the driver, passenger (if equipped), and liftgate (Durango only) door lock cylinder switches. Refer to the appropriate Service Manual Group 8Q, pages 8QA and 8Q-5 or the service information available in the MDS2 for DOOR LOCK CYLINDER SWITCH and/or LIFTGATE LOCK CYLINDER SWITCH - REMOVAL AND INSTALLATION procedures.
2. The door lock cylinder switch actuator must be positioned in its neutral position prior to installing the new switch on the lock cylinder. Rotate the actuator until the actuator is positioned as shown in the following figure (Fig. 1).
3. Install the driver, passenger (if equipped), and liftgate (Durango only) door lock cylinder switches. Refer to the appropriate Service Manual Group 8Q, pages 8QA and 8Q-5 or the service information available in the MDS2 for DOOR LOCK CYLINDER SWITCH and/or LIFTGATE LOCK CYLINDER SWITCH - REMOVAL AND INSTALLATION procedures.
