OFFICIAL Moore "SRT" style hood group buy! Info inside!

Q1. Everyone wants to know the prices of the hood with a bulk discount or whatever you can put together for them.

--A1. In discussing the discount issue we settled on a straight $50 discount on regular hoods OR a $75 discount on Heat Extractor hoods, that way a
customer purchasing a more expensive hood will get a bigger discount. There is no fair way to tier a discount but I suggested a 10 hood minimum
to get this price.

Q2. Price of shipping the hoods, can you stack hoods together to save on shipping, rough estimate of price across country?

--A2. Shipping quotes would need a destination zip code, we can ship 2 hoods for only a $20 price increase, so you can save a lot of $$$ combining a shipment, there is an $85 additional charge for shipping to a residence so please try and find a business to ship to! I will be glad to get a freight quote if we get a zip code.

Q3. A couple of guys want to know if you ship to Canada, if so how much you think that's going to cost, or can they pick it up at the border?

--A3. We can/do ship to Canada, some customers send their hood to a location in the U.S. and come over the border to save the import duties and other fees, if this is not an option we can get a quote from FedEx Freight International, and estimate the fees and GST, the actual freight cost is comparable with sending it somewhere in the U.S.

Q4. Options for hoods if bought in bulk, as in can people mix and match options, or do they all have to be the same?

--A4. The options can/will be whatever someone decides on, there will not be any extra charges for altering their hood, only if they wanted the Heat Extractors will there be a price increase.

Q5. A lot of people want the "street scene" style of grill, is this possible for you to get a hold of or do we need to buy our own and supply it to you?
If you can get the SS style grill inserts what would be the fee?

--A5. If a customer wanted a particular material in their hood opening apart from what we offer then they would have to supply the material themselves........I am contacting Street Scene to see if they offer a section of material we can use for several openings etc, if we can get this then we can divide the cost between several people, I'll keep you posted.

Q6. If you can get SS grill inserts can they choose which finish they want on the grill?

--A6. If we can get the Street Scene material the popular styles would be brushed aluminum, chrome and black chrome, there may be a minimum number of each if we order a batch of a particular mesh.

Q7. What does the stock mesh you use look like, and does it come in different finishes? What type of grill mesh do you have access to? Photos help if you have them.

--A7. I have attached a photo of the stock material, it is a half-inch expanded aluminum with a satin type finish. (See photo in #1 post, or end of this post)

Q8. Quality of hoods? Some member complained that his old hood didn't line up correctly ( photo of customers hood attached.). Another member had problems with the hood cracking by the hinges over time. Are the locations you mount the hood reinforced with steel plates?

--A8. All mounting points are reinforced with steel plates, I have not heard of issues with cracking etc, we have been selling this hood for seven years now and have a good reputation for producing a quality hood, anyone with issues concerning their hood should call us so we can correct them.

Q9. If the group buy goes through and someone receives a wrong hood, or a damaged hood, what options do they have to send the hood back or have it repaired?

--A9. If a hood is received damaged it will be the responsibility of the freight carrier to make it good, either by paying for the repair or replacing the hood, it is such a rare occurrence that it should not be a concern.

Q10. If a hood does happen to not fit correctly, what options does the customer have?

--A10. We pride ourselves on making a quality product, it there is an issue with our hood we will make every effort to make it right in a manner that is fair and honest.

Q11. When the group buy is finalized and all the details are worked out and we come upon a decision. What type of payments do you accept? Paypal, CreditCard, DebitCard, Checks, Money Orders?

--A11. We accept Credit/Debit cards, checks and Money orders, with the last two methods there will be a clearance period.

Q12. Say we do get around 10-20+ people buying the hoods, what would be the turn around time for having the hoods made and when would we need to pay?

--A12. We think the fairest method would be first ordered/first shipped, normally we can get a hood delivered in about two weeks but this will depend on how busy we are and how far the hood has to travel, we will advise customers on expected delivery time at the time of ordering.

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Q1. If we can get together more then 10 hoods, say maybe 15+ or 20+, 30+ would there be any increase in discount as the number rises by increments of say 5x, 10 being the minimum. Many people have shown interest in the hood (about 30x and more popping in daily), and I think more people will jump on when they see discounts for larger bulk orders. I'm not trying to be greedy just trying to figure out all my options and what it would take to get these guys the best deal they can get, without making you suffer. I just figured the materials used to make these hoods would be cheaper if bought in bulk, while lowering the costs to make the hoods gives everyone a better price while you still gain the same amount of profit from the sales, but I could be wrong.

--A1. With the discount situation we discussed in the previous email, we do not get any kind of extra price break for purchasing larger quantities of
material, it costs the same if we order 5 gallons or 55 gallons, in fact our hoods are the same price as they were 10 years ago back when we started. We had 3 price increases in 2010, 4 in 2009 and so on, so our profit margin drops every year! We feel it is worth it to continue to make our products here in the U.S.A. instead of Mexico or China like some other companies, in fact we refuse to even purchase Chinese materials like mat and resin for our hoods because it is low quality. ( Sorry to ramble on! )


Q2. When you ship 2 hoods together how will the customers be charged for shipping?

--A2. If we ship 2 hoods to the same location we can split the shipping
between the two customers, depending on their method of payment, we'll
figure out the total cost for them and bill each person half...no problem.

Q3. When everyone gives me all the information on what they want option wise on the hoods along with the other shipping info. What do I need to do with it? Should I send you all the information to you? Basically what I'm asking is what would be the best and most accurate way of charging everyone correctly and shipping the correct hoods to the correct address.

--A3. I would strongly suggest that when we get to that stage you have the buyers purchase their hoods online to make sure they have all their info
correct and the payment info is secure, ( our site splits their info in two packets so even if someone hacks one set they only have 8 card numbers! We will make up a keyword they can add to their order page so the discount can be applied, something in the comments box or such, if there are 2 hoods going to 1 location they need to mention that fact in the comments box.

Q4. Local pickup a few of these guys live close to your business establishment, can they pick the hood up from your shop?

--A4. A local pick-up can be arranged if needed but freight is normally less
than the gas they burn to get here!

Q5. So far on the Street Scene Inserts I would say it brakes down like this; 75% brushed aluminum, 20% Black Chrome, 5% Chrome. Some people have yet to decide what they want. The faster we can figure out if you can supply the SS inserts (easiest way on the sake of keeping things simple in the GB) the better.

--A5. I have not heard from Street Scene yet, I'll keep you posted on that
situation.

Q6. Some members already have a piece of SS insert they can send you, what info do they need to include when sending the insert to make sure its put on the correct hood?

--A6. If they already have a section of material they would need to mail it
to us marked ATTN GRAHAM, and tape their name to the section, I will match
their info to their order sheet and email a confirmation.

Q7. Any other info you can shed on this to help me would be great. What have you done on your past Group Buys to allow them to succeeded smoothly.

--A7. This is how we have managed Group buys in the past and it worked out fine, I am a big fan of keeping things simple!

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Kingst3r said:

xbxjunkie still in on this?

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xbxjunkie said:

yep....i'm down

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devilsdodge said:

well im in either way.i want 1 with heat extracter & ss grill.just waiting on shipping qoute

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xbxjunkie said:

king said he can get these shipped to a business in NNJ, which is cool for me. i have a body shop that can prep and paint it for me since it's close by him anyway. just let me know when you need the money and if king is still in, lets git er done....

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Hi Chris,

All your group has to do is add the Group buy code "dfwGB2011" in the comments box, I
will alter the final price at this end and email back the revised total,
since our online store software will not recognize any alterations to the
order form when they fill it out.

Thanks for working out the details with me!

Graham @Moore Performance Products.

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